Dear customer, dear partner,
Like you, we are experiencing this unprecedented situation both professionally and personally, and I am convinced that we will emerge from it with an unprecedented sense of solidarity.
Following the French government’s announcements to curb the spread of COVID-19, we have decided to introduce teleworking for the majority of our teams. Everything is being done to ensure the best possible continuity of service for all our clients and partners. Thus, your contacts and the call center remain available during office hours to accompany you.
As a partner, our top objective is also to help you in the continuity of your operations. Therefore, we have already communicated with your teams to guide them on how to use Dassault Systèmes licenses while working remotely, if this is the policy you have set up.
In addition, you will receive in the coming days practical solutions/suggestions of support that KEONYS can provide for your company during this transition period. Of course, we prefer to provide our support remotely, but if this is not possible in your company context, we will try to find the most appropriate solution while respecting health and government guidelines.
Every day, we remain attentive to your needs.
Take good care of yourself and your close ones,
Martin Grunau and all the KEONYS – CENIT teams.